Keynote @ ACCU2011: Simplicity

Posted by Doc
Apr 13 2011

The keynote speaker at this conference, Giles Colborne, is talking about “Advanced Simplicity”. What’s fascinating to me is that he’s talking about some of the same stuff I’ve been talking about for 25 years or more.

He showed an example of a bank website that offered a way to select a statement: two drop down boxes for month and year, plus a “go” button. The problem was that you could select a future date, and get an error, or select a date more than twelve months in the past, and get an error. The simple solution was to provide a single drop down that only offered the users the months for which they could get statements. Simple.

Here are my design constraints:

  • Make it as easy as possible for the user to get it right.
  • Make it as hard as possible for the user to get it wrong.

One Response

  1. Graham says:

    I would like to add some ‘obviousness’ to the rules. Particularly when I do get it wrong. i want to know what to do to get the job done. And one of my favourite discussions – disabling options c/f options that help you get the job done.

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